What payee/beneficiary information do I need to enter into my Mobile Secure Key?įollow the online banking instructions on the security code input page and enter the correct information into your Mobile Secure Key to generate the required security code.Ĭan I have the Mobile Secure Key on multiple devices and generate security codes from all of them?Īs of 30 July 2021, you can use only one device for your Mobile Secure Key.
Log on to your HSBC Malaysia Mobile Banking app and select ‘generate security code’, then ‘transaction verification code’.After adding all of the required payment information, you'll be asked for a security code for additional security.On the ‘pay and transfer’ option, select the account you want to transfer from and the payee type.Log on to online banking using either a password or security code generated by Mobile Secure Key.How do I generate the transaction verification code? You'll need to generate a transaction verification code whenever you make a payment or transfer to another person or company. When do I need to generate the transaction verification code? Otherwise, your Mobile Secure Key may not work properly. Important: please make sure the date and time on your mobile device is set automatically.
Enter the 6-digit security code to log on to online bankingįor an easy to follow visual guide, refer to how to generate a security code.Verify your identity by using either your 6-digit PIN or biometric authentication, then a security code will be generated.In your HSBC Malaysia Mobile Banking app, select 'generate security code' at the bottom, and then 'log on code'.For more information, please visit our Security centre. Criminals pretend to be people you trust like a company you'd pay bills to, HSBC or even the police. Never give out your security codes to anyone.
You can also use fingerprint or facial recognition, if your device has these features.įraud alert: Don't fall victim to a scam. To generate the security code, you need a 6-digit PIN known only by you. The Mobile Secure Key ensures only you can access your accounts. To generate a security code for log on, transactions or re-authenticate, select 'Generate a security code' and enter your 6-digit PIN or biometric credentials. You can still use online banking, via browser only, if you don't use the Mobile Secure Key.ĭownload the latest HSBC Malaysia Mobile Banking app and follow the screen walk-through. If I don’t use Mobile Secure Key, can I still use online and mobile banking?įrom 8th June 2021, you won't be able to access the HSBC Malaysia Mobile Banking app without activating the Mobile Secure Key. If you're new to mobile banking, or don't have a physical Security Device, you must activate Mobile Secure Key in order to use the HSBC Malaysia Mobile Banking app. We strongly encourage you to use the Mobile Secure Key as your mobile banking journey might be affected when we demise Security Device in 8th June 2021.